Terms & Conditions

1. Acceptance of Terms

By accessing and using this website and booking services from Nidhi Mehndi Artist ("Service Provider," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not use our website or services.

These terms constitute a legally binding agreement between you and Nidhi Mehndi Artist. We reserve the right to modify these terms at any time. Your continued use of our services following any changes constitutes your acceptance of the modified terms.

2. Booking Policy

2.1 How to Book

Bookings can be made through:

• Our website booking form
• WhatsApp: +91 7014618576
• Phone: +91 7014618576
• Email: contact@nidhimehndiartist.in

2.2 Booking Confirmation

A booking is confirmed only after:

• You provide all required information
• We confirm availability for your requested date and time
• You receive confirmation from Nidhi Mehndi Artist via phone or WhatsApp
• Advance payment or booking deposit is received (if applicable)

2.3 Booking Requests

When you submit a booking request, you authorize us to contact you via phone, WhatsApp, or email to confirm your appointment. By providing your contact information, you consent to receive communications from us regarding your booking.

3. Advance Booking

Nidhi Mehndi Artist operates on an advance booking basis to ensure quality service and availability. We recommend booking at least 3-7 days in advance, depending on the complexity of your design and service requirements.

Note: Same-day or emergency bookings may be accommodated based on availability, with possible rush charges applicable.

4. Pricing

4.1 Pricing Structure

Our pricing depends on:

• Type of mehndi service (Bridal, Arabic, Groom, Festival, etc.)
• Complexity of design
• Application duration and coverage area
• Number of clients
• Travel distance for home service
• Advance notice period

4.2 Pricing Quote

A detailed pricing quote will be provided after we understand your requirements. Pricing is subject to final confirmation based on the complexity of the design discussed during the consultation.

4.3 Taxes and Additional Charges

Prices are quoted in Indian Rupees (INR). Additional charges may apply for:

• Travel beyond standard service area
• Services outside regular business hours
• Expedited or same-day bookings
• Complex or specialized designs

5. Payments

5.1 Payment Methods

We accept the following payment methods:

• Cash on the day of service
• UPI (Google Pay, PhonePe, Paytm, BHIM)
• Bank Transfer

5.2 Booking Deposit

For certain bookings, a non-refundable booking deposit of 30-50% may be required to confirm your appointment. This deposit will be adjusted against the final payment on the service date.

5.3 Full Payment

Final payment is due on the day of service. If full payment has not been made, we reserve the right to defer service until payment is received.

5.4 Late Payment

If payment is not made by the agreed date, we may cancel your booking without refund and reserve the right to pursue legal action for recovery of dues.

6. Cancellation Policy

6.1 Cancellation by Client

You may cancel your booking with the following terms:

• More than 14 days before service: 100% refund of advance payment
• 7-14 days before service: 50% refund of advance payment
• Less than 7 days before service: No refund; advance payment is forfeited
• Within 24 hours or on the service date: No refund; full payment is due

6.2 Cancellation by Service Provider

We may cancel a booking in case of:

• Personal emergency or illness
• Extreme weather conditions or natural disasters
• Force majeure events beyond our control
• Non-payment of booking deposit or advance payment
• Violation of our policies or professional conduct standards

In such cases, we will provide a full refund or reschedule your appointment at no additional cost.

6.3 How to Cancel

To cancel your booking, contact us via:

• WhatsApp: +91 7014618576
• Phone: +91 7014618576
• Email: contact@nidhimehndiartist.in

7. Rescheduling

7.1 Rescheduling by Client

If you need to reschedule your appointment:

• Provide at least 7 days' notice for availability confirmation
• Reschedule only once per booking at no additional charge
• Subsequent reschedules will be subject to availability and may incur additional charges

7.2 Rescheduling Fees

Less than 7 days' notice: Rescheduling fee of 10-20% of service cost may apply.

7.3 Rescheduling Deadlines

Rescheduling requests must be made at least 48 hours before the original scheduled appointment.

8. Arrival Time and Service Hours

8.1 Business Hours

Regular Service Hours: 9:00 AM to 9:00 PM

8.2 Punctuality

We commit to arriving within the scheduled time window. If we are running late, we will notify you as soon as possible. Delays due to traffic or unexpected circumstances may occur; we appreciate your understanding.

8.3 Client Availability

The client and venue must be ready at the scheduled time. Delays due to client unavailability may result in additional charges or service cancellation.

8.4 Extended Hours

Services outside regular business hours (early morning or late evening) may be available at an additional premium rate. These must be pre-arranged.

9. Home Service Terms

9.1 Service Venue

We provide home service within Jaipur, Rajasthan. The venue must be:

• Clean, well-lit, and hygienic
• Comfortable for sitting and application
• Equipped with basic amenities (water, electricity, seating)

9.2 Travel Distance Charges

Bookings beyond the standard Jaipur service area may incur additional travel charges.

9.3 Setup Requirements

The client is responsible for:

• Arranging seating arrangements
• Providing a table or surface for tools and supplies
• Ensuring adequate lighting
• Providing access to water and washroom facilities

10. Customer Responsibilities

As a client, you agree to:

• Provide accurate and complete information for booking
• Be available at the scheduled appointment time
• Prepare skin properly before application (clean and dry hands/arms)
• Follow our aftercare instructions to ensure mehndi longevity
• Treat our artist with respect and courtesy
• Ensure a hygienic and safe service environment
• Disclose any allergies or skin sensitivities before service
• Make timely payments as agreed

11. Artist Responsibilities

We commit to:

• Provide high-quality mehndi application using 100% natural henna
• Arrive on time or provide timely notification of delays
• Maintain professional conduct and courtesy
• Use sterilized and hygiene-compliant tools and materials
• Respect client privacy and confidentiality
• Provide design consultation and expertise
• Ensure client satisfaction to the best of our ability

12. Intellectual Property

12.1 Design Ownership

Custom mehndi designs created during your service are the intellectual property of Nidhi Mehndi Artist. However, you have the right to use photographs of the mehndi on your hands for personal use.

12.2 Photography and Media

We may photograph your mehndi design for portfolio, website, and marketing purposes. By booking our services, you consent to the use of such photographs unless you explicitly opt-out in writing.

12.3 Video and Recording

Recording or photographing the application process for commercial purposes is not permitted without prior written consent.

13. Limitation of Liability

13.1 Allergic Reactions

While we use 100% natural, high-quality henna, some individuals may experience allergic reactions or skin sensitivity. We strongly recommend a patch test 24 hours before service. We are not liable for any allergic reactions despite prior disclosure of skin sensitivity.

13.2 Mehndi Longevity

The duration of mehndi color depends on various factors including skin type, care practices, environmental conditions, and natural fading. We cannot guarantee specific longevity and are not liable for premature fading.

13.3 Third-Party Claims

Nidhi Mehndi Artist shall not be liable for any claims, damages, or losses arising from third-party actions or circumstances beyond our control.

13.4 Service Limitation

Our liability is limited to the amount paid for the service in question. We shall not be liable for any indirect, consequential, or punitive damages.

14. Dispute Resolution

In case of any dispute or disagreement:

1. Contact us immediately at contact@nidhimehndiartist.in or +91 7014618576
2. We will attempt to resolve the matter amicably within 7 business days
3. If unresolved, either party may pursue legal remedies

15. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of India, specifically the laws of the State of Rajasthan.

Any legal action or proceeding relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan. Both parties consent to the jurisdiction and venue of these courts.

The parties shall attempt to resolve disputes amicably before pursuing legal action.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

We will respond to your inquiry within 7 business days.

17. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, constitute the entire agreement between you and Nidhi Mehndi Artist regarding your booking and use of our services. No other representations or warranties, expressed or implied, are valid unless specifically stated in writing.

By confirming your booking, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions outlined herein.