Privacy Policy

1. Introduction

Welcome to Nidhi Mehndi Artist ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Business Name: Nidhi Mehndi Artist
Location: Jaipur, Rajasthan, India
Phone: +91 7014618576
Email: contact@nidhimehndiartist.in

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide to us, including:

• Full Name
• Email Address
• Phone Number
• Mailing Address
• Event Type and Date
• Event Time and Location
• Design Preferences and Special Requests
• Payment Information (processed securely by third-party providers)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and visit, including:

• IP Address
• Browser Type and Version
• Operating System
• Pages You Visit and Time Spent
• Referring URL
• Device Information

3. Booking Information

When you request a mehndi appointment through our website booking form, we collect the following information:

• Full Name
• Contact Phone Number
• Email Address
• Event Type (Bridal, Engagement, Arabic, Groom, Festival, etc.)
• Event Date and Time
• Delivery Address and Locality
• Special Messages and Design Preferences

This information is used exclusively to process your booking request, communicate with you regarding your appointment, and provide our mehndi services.

4. Contact Information

You can contact us through multiple channels:

• Phone: +91 7014618576
• Email: contact@nidhimehndiartist.in
• Website: https://nidhimehndiartist.in
• Service Area: Jaipur, Rajasthan

When you contact us via email or phone, we may collect additional personal information to respond to your inquiries.

5. WhatsApp Communication

Many of our clients prefer to communicate via WhatsApp. When you contact us on WhatsApp:

• We receive your phone number and WhatsApp profile information
• We store our conversation history for booking and service records
• We may share your information with WhatsApp according to their Terms of Service
• Your information is protected with the same confidentiality as other communication channels

By contacting us via WhatsApp, you consent to the collection and use of your WhatsApp data as described in this policy.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small data files stored on your device that help us recognize you and improve your experience. We use cookies to:

• Remember your preferences
• Track your browsing behavior
• Provide personalized content
• Analyze website usage
• Secure your sessions

6.2 Types of Cookies

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how you use our website
• Functional Cookies: Remember your preferences and choices
• Marketing Cookies: Track your activity for advertising purposes

6.3 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect website functionality.

7. Analytics

We use Google Analytics 4 to track website traffic, user behavior, and engagement. Google Analytics collects:

• Page Views and Bounce Rates
• Traffic Sources
• User Demographics (Age, Gender, Interests)
• Device and Browser Information
• Conversion Events (bookings, form submissions)

Google processes this data according to their privacy policy. For more information about Google Analytics, visit: https://policies.google.com/privacy

8. How We Use Your Information

We use the information we collect for the following purposes:

• Processing Bookings: To confirm appointments and provide services
• Communication: To respond to inquiries and provide customer support
• Service Delivery: To provide mehndi services and follow-ups
• Marketing: To send promotional offers and updates (with your consent)
• Analytics: To improve our website and services
• Legal Compliance: To comply with applicable laws and regulations
• Fraud Prevention: To detect and prevent fraudulent activities

9. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• HTTPS encryption for website transmission
• Secure payment processing through trusted third-party providers
• Regular security updates and patches
• Limited access to personal information on a need-to-know basis
• Secure data storage and backup procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You use our services at your own risk.

10. Third-Party Services

We may use third-party services to help us operate our website and conduct our business, including:

• Web3Forms: For form submissions and contact requests
• Google Analytics: For website traffic analysis
• Google Maps: For displaying our service area
• WhatsApp: For customer communication
• Payment Processors: For secure payment processing

These third parties may collect information according to their own privacy policies. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing them with your information.

11. Your Rights Under Indian Law

Under the Information Technology Act, 2000, and other applicable Indian laws, you have the right to:

• Access Your Data: Request a copy of your personal information
• Correct Your Data: Request corrections to inaccurate information
• Delete Your Data: Request deletion of your information (subject to legal obligations)
• Opt-Out: Stop receiving marketing communications
• Data Portability: Request your data in a structured, machine-readable format

To exercise these rights, please contact us at: contact@nidhimehndiartist.in or call +91 7014618576.

12. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years old. If we become aware that we have collected information from a minor, we will take steps to delete such information and terminate the minor's account.

Parents or guardians who believe we have collected information from their child should contact us immediately at contact@nidhimehndiartist.in.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this page
• Sending you an email notification (if email is available)

Your continued use of our website following the posting of revised Privacy Policy means that you accept and agree to the changes.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within 7 business days.

15. Compliance

This Privacy Policy complies with:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• E-commerce Rules, 2020
• Consumer Protection Act, 2019
• General Data Protection Regulation (GDPR) principles where applicable

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.